Coaching and Mentoring Skills

 Getachew Melaku Yitbarek

THE SOFT SKILLS CENTER

Coaching and Mentoring Skills

Main roles of leaders are guiding employees, improve performance, and support long-term career growth.

This requires dependable and efficient coaching and mentoring Skills

The training on Coaching and Mentoring Focuses on the following contents.

Foundations of Coaching and Mentoring

·     Differences and similarities between training, coaching, and mentoring

·     Short-term performance focus versus long-term career guidance

·     Establishing psychological safety and trust

·     Roles, responsibilities, and boundaries of the coach and mentor

Core Communication Skills

·     Active listening and observing

·     Asking powerful, open-ended questions

·     Giving constructive, actionable feedback

·     Practicing empathy and emotional intelligence

Frameworks and Models

·     Using the GROW model (Goal, Reality, Options, Will) for structured sessions

·     Setting SMART or SPIRIT performance goals

·     Creating action plans and tracking accountability

Program Management and Best Practices

·     Matching mentors and mentees effectively

·     Managing difficult conversations and common pitfalls

·     Measuring and evaluating program success