Business Communication Skills

 Getachew Melaku Yitbarek 

THE SOFT SKILLS CENTER 

Business Communication Skills

A complete Business Communication Skills Training program is structured around foundational theory, written and verbal messaging, interpersonal dynamics, and digital/workplace execution.
1. Foundations of Business Communication
·       The Communication Process:
·       Core Principles (7Cs
·       Communication Channels:
·       Barriers & Overcoming Pitfalls:
2. Written Communication
·       Business Writing Process:
·       Workplace Documents:
·       Tone & Word Choice:
·       Visual Data Support:
3. Verbal & Non-Verbal Communication
·       Active Listening:
·       Vocal Mechanics:
·       Body Language & Non-Verbal Cues:
·       Public Speaking & Presentations:
4. Interpersonal & Workplace Scenarios
·       Giving & Receiving Feedback
·       Difficult Conversations & Conflict Resolution
·       Virtual & Hybrid Collaboration
·       Career & Application Skills